A power line can go down for several reasons, from an extreme weather event to a car crashing into a utility pole.
Here's what to do if a power line goes down in your community.
If a power line goes down in your area, never touch it and stay away as it can still be live.
Immediately call 9-11 and then call PG&E at 1-800-743-5000.
Keep everyone, including kids and pets, away from a downed line.
Do not touch anything or anyone who has been in contact with a downed power line.
Avoid driving over a downed power line.
Sign up for Alerts so PG&E can reach you by calling 1-800-743-5000 and updating your contact information.
To learn more ways to prepare for a power outage, read our Tips to Prepare for a Power Outage page.
Emergency Planning for SeniorsNo matter your age, you should always have an emergency plan in place, but this is especially true for older adults and
Prepare Your Home and Family for FloodingSevere storms and heavy rains can cause flooding. Read the tips below to prepare your home and family. It is important to know
Keep Yourself Safe from a Gas LeakThree Ways to Protect Youself from a Gas Leak Gas leaks happen, and they can pose a serious fire threat to your home. Here's how